Shipping Policy

SHIPPING POLICY

Delivery Time

Once payment is made, your order will be dispatched same day if ordered before 1PM (UTC +8) on a business day. Otherwise, orders will be dispatched within 24 hours of being placed, unless placed over a weekend or on a Public Holiday - if this is the case, it will be dispatched on the next business day.

For delivery within Malaysia, we use Pos Laju. The estimated time of delivery for metropolitan areas is 1-3 business days, and estimated time of delivery to rural or remote areas is 3-5 business days. Please note in times of peak traffic, delays to estimate shipping times may occur.

For delivery outside Malaysia we use Fedex. The estimated delivery time for Fedex express is 1-3 business days, and the estimated delivery time for rural or remote areas is 3-5 business days. Please note that there may be delays to these estimated shipping times during busy periods.

If order containing back order product, we will be shipping together with the ready stock product. Back order normally will be shipped out within 14-30 days, once we received from the manufacturing factory.

Once your order has been dispatched, we will send you email updates about its tracking number so you know exact when to expect.

By placing an order with Glam Edge, you are responsible for original shipping charges, all applicable custom and duty import fees, and the cost of return shipping back to Glam Edge. This also applies to any shipments that are refused by you at delivery.

Please take note that we do not ship to P.O. Box Address.

Please make a remark in the order note if you wish to collect from our new showroom in Sunway Geo Avenue.

Shipping cost

Shipping cost will be calculated based on the shipping weight at the check out page according to different areas and countries.

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